What’s The Process Like?

 
 

Step 1 - wHAT would YOU like to order?

After you submit a Contact Form, someone from our team will reach out to you to via email within 24 business hours.

Here is where we will grab all of your information. You will be asked to provide your logo and/or designs. You will also share the quantity and style of apparel you’d like to order. If you have not yet had your logo or designs created, we work closely with an amazing graphic designer that is able to bring your vision to life!

*Please Note* The graphic design fee is not included in your order total, however, should you work with them, you will receive a discount on your order.

STep 2 - Here’s your quote!

Once we’ve received all of the details, you will be given your custom quote.

If you choose to proceed with your order, you will then be sent a detailed invoice via email. Invoices can be paid using a credit or debit card, PayPal or Apple Pay.

step 3 - digitizing & converting

After receiving your payment, we will begin converting your logo and/or design files into the files we need to work on your order. Your will receive all of your files to keep for records.

These files include: RDE (For Embroidery), PNG (Transparent File), JPEG (Basic Image)

Step 4 - Mock Ups

Once you’ve had the opportunity to review and approve your digitized logo and/or design. We will get started on your mockups. You will have a chance to revise your mockups as much as it takes to achieve your ideal look within the details of the invoice.

If at this point, you choose to make drastic changes, with your consent, the invoice will be adjusted to accommodate your changes.

step 5 - Select your threads

We will then send you thread colors that match or are close to the shades in your logo/designs for you to approve.

Designs with specials effects such as ombre or glow, cannot be accomplished with thread. In this case, the dominant shade will be use.

Step 6 - let’s get to work!

Now that everything has been approved it’s time for us to work!

If you paid only the deposit, now it the time you will pay your remaining balance. After we have completed your order. You will receive photos for your approval to ship! (Feel free to give us praises!) Tracking numbers will be sent via email.